Shipping policy
Last updated: August 2026
At NOE, we carefully prepare and pack every order before it is shipped. We offer shipping within India as well as international shipping to selected countries.
DOMESTIC SHIPPING POLICY
We offer FREE shipping across India on all orders.
Dispatch & Delivery
Orders are typically dispatched within 3–7 business days of receiving the order.
Products marked as “Ready to Ship” will be dispatched within 48 hours of placing the order.
Once your order has been dispatched, you will receive tracking details via the contact information provided at the time of purchase.
Delivery timelines may vary depending on your location and the shipping partner. While we work with reliable logistics partners, shipping coverage and delivery timelines may be affected by their serviceable areas.
Orders placed on weekends or public holidays will be processed on the next working day.
Please note that delays caused by courier partners, weather conditions, natural events, strikes, or circumstances beyond NOE’s control may occasionally occur.
Cash on Delivery
NOE currently offers Partial Cash on Delivery (COD) on eligible orders.
COD availability may depend on your location, order value and other factors determined by our payment and delivery partners.
NOE reserves the right to restrict or refuse COD orders where necessary.
INTERNATIONAL SHIPPING POLICY
NOE offers international shipping to selected countries.
Shipping Charges
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FREE international shipping on orders above ₹20,000.
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A flat international shipping fee of ₹4,000 applies to orders below ₹20,000.
International shipping charges may be subject to change depending on destination, courier charges and other applicable factors.
International Delivery
International orders typically take a minimum of 8–10 days for delivery from the date of dispatch.
Estimated delivery times are provided as a guide only and may vary depending on the destination, courier partner, customs clearance and other circumstances beyond NOE’s control.
NOE is not responsible for delays caused by courier partners or destination-country customs clearance processes.
Once an international order has been dispatched, we are unable to redirect the order to another address.
COUNTRIES WE SHIP TO
We currently ship internationally to the following destinations:
Argentina, Australia, Austria, Bahrain, Belgium, Bhutan, Brazil, Cambodia, Canada, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Egypt, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Indonesia, Ireland, Israel, Italy, Japan, Jordan, Kenya, Kuwait, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malaysia, Maldives, Malta, Mauritius, Mexico, Monaco, Nepal, Netherlands, New Zealand, Nigeria, Norway, Oman, Peru, Philippines, Poland, Portugal, Qatar, Romania, Saudi Arabia, Seychelles, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom, Uruguay, USA, Vatican City, Venezuela and Vietnam.
Shipping availability may vary depending on the destination and the serviceability of our logistics partners.
IMPORT DUTIES & CUSTOMS
Any customs duties, import taxes, levies, or other charges applicable to an international order are the responsibility of the customer.
NOE is not responsible for any customs duties, import taxes or charges imposed by the destination country.
Customers are responsible for complying with the applicable import regulations of their country.
READY TO SHIP
Products marked as “Ready to Ship” will be dispatched within 48 hours of placing the order.
Delivery timelines will depend on the destination and shipping partner.
SALE ITEMS
Items purchased during a sale or promotional period are not eligible for exchange or return, unless the product received is defective or incorrect.
INCORRECT SHIPPING ADDRESS
Please ensure that your shipping address, email address and contact number are accurate when placing your order.
NOE cannot be held responsible for delays, failed deliveries or additional shipping charges resulting from an incorrect or incomplete address provided by the customer.
Once an order has been dispatched, we may not be able to make changes to the delivery address.
SHIPPING ASSISTANCE
For any questions regarding your order or shipping, please contact us:
NOE
Email: noecomfortwear@gmail.com
Phone / WhatsApp: +91 98787 83213
Website: noecomfortwear.com
We aim to respond to customer enquiries within 24–48 hours.
With love,
NOE