Frequently asked questions
What fabric do you use?
Every NOE garment is crafted from 100% premium cotton, chosen for its softness, breathability, and all-day comfort.
Are your prints handmade?
Yes. Each piece is hand-block printed by skilled artisans using traditional techniques. Slight variations in print, colour, and texture are a natural part of the handcrafted process, making every garment unique.
How do I choose my size?
Please refer to the Size Guide available on each product page. If you're between sizes or need assistance, feel free to contact us—we'll be happy to help you find the right fit.
How should I care for my NOE garment?
- Hand wash separately in cold water with a mild detergent.
- Do not soak, bleach, or wring.
- Dry flat or hang to dry in the shade.
- Iron on low to medium heat.
- Dry clean if preferred.
Will the colours bleed?
As our garments are hand-block printed, a small amount of excess dye may be released during the first few washes. We recommend washing each garment separately initially.
Do you offer exchanges?
Yes. We accept exchanges within 7 days of receiving your order. Items must be unworn, unwashed, with all original tags attached, and in their original condition.
Do you offer returns or refunds?
We do not offer returns or refunds. Eligible items may be exchanged for a different size or another product, subject to availability.
How long does shipping take?
Orders are typically dispatched within 3–7 business days. Delivery timelines may vary depending on your location and the shipping partner.